We offer a range of products

• Farrell Naturals - specifically formulated for teenage skin, including cleansers, moisturizers, spot treatments, and sunscreens. Our products are designed to address common teenage skin concerns like acne, oiliness, and sensitivity.
• Coming Soon

1. Tween Skincare by Arianna
2. BabyTy – baby and toddler products

Yes, our products are designed to be gentle and effective for all skin types, including oily, dry, combination, and sensitive skin. We use natural ingredients to ensure they are as kind to your skin as possible.

3. How do I choose the right products for my skin?

If you’re unsure which products are best for your skin, our website features detailed descriptions and ingredient lists. You can also reach out to our customer service team for personalized recommendations based on your skin type and concerns.

4. Are your products tested on animals?

No, we are committed to cruelty-free practices. None of our products are tested on animals.

5. Do you offer international shipping?

Currently, we only offer shipping within South Africa. We’re working on expanding our reach, so stay tuned for updates!

6. How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Delivery times vary depending on your location, but you can generally expect your order to arrive within 3-7 business days.

7. What should I do if I receive a damaged or incorrect product?

Please contact our customer service team as soon as possible if you receive a damaged or incorrect product. We’ll work to resolve the issue quickly by arranging a replacement or refund.

8. Can I return or exchange products?

We accept returns and exchanges within 14 days of receiving your order. Products must be unopened and in their original packaging. Please refer to our Returns & Exchanges policy for more details.

9. How should I store the products?

To ensure the best quality and efficacy, store your skincare products in a cool, dry place away from direct sunlight. Follow the specific storage instructions on the product labels if provided.

10. Do you offer any discounts or promotions?

Yes, we frequently offer promotions and discounts. Be sure to sign up for our newsletter or follow us on social media to stay informed about the latest offers and updates.

11. How can I contact customer service?

You can reach our customer service team via email at support@naturallye.co.za. We’re here to help with any questions or concerns you may have.

12. Are your products safe for sensitive skin?

Yes, our products are formulated with sensitive skin in mind. We use gentle, natural ingredients to minimize the risk of irritation. However, we recommend doing a patch test before using a new product to ensure compatibility with your skin.